Policies

Every user of the SES website agrees that use of our website is subject to terms, conditions and other applicable laws. By using our website, users agree to each of the terms and conditions disclosed below.

  • Dealer Registration

    A company interested in becoming a registered dealer with Security Equipment Supply, Inc. (SES) must complete our application and verification process.

    • Our verification process consists of a phone screen with an SES Account Representative.
  • General Terms and Conditions for the Sale of Goods

    FEBRUARY 1, 2018

    These terms and conditions of sale (these "Terms") are the only terms which govern the sale of the goods ("Goods") by Security Equipment Supply, Inc. ("SES") to a buyer ("Customer"). Notwithstanding anything herein to the contrary, if a written contract signed by both parties is in existence covering the sale of the Goods covered hereby, the terms and conditions of said contract shall prevail to the extent they are inconsistent with these Terms.

    Delivery of Goods

    The Goods will be delivered within a reasonable time after the receipt of Customer's purchase order. Unless otherwise agreed in writing by the parties, SES shall deliver the Goods to Customer’s location (the "Delivery Point") using SES's standard methods for packaging and shipping such Goods. If for any reason Customer fails to accept delivery of any of the Goods, or if SES is unable to deliver the Goods at the Delivery Point because Customer has not provided appropriate instructions, documents, licenses or authorizations: (i) risk of loss to the Goods shall pass to Customer; (ii) the Goods shall be deemed to have been delivered; and (iii) SES, at its option, may store the Goods until Customer picks them up, whereupon Customer shall be liable for all related costs and expenses (including, without limitation, storage and insurance). SES may, in its sole discretion, without liability or penalty, make partial shipments of Goods to Customer. Each shipment will constitute a separate sale, and Customer shall pay for the units shipped whether such shipment is in whole or partial fulfillment of Customer's purchase order.

    Shipping Terms; Title and Risk of Loss

    Delivery of the Goods shall be made FOB destination. Title and risk of loss passes to Customer upon delivery of the Goods at the Delivery Point. As collateral security for the payment of the purchase price of the Goods, Customer hereby grants to SES a lien on and security interest in and to all of the right, title and interest of Customer in, to and under the Goods, wherever located, and whether now existing or hereafter arising or acquired from time to time, and in all accessions thereto and replacements or modifications thereof, as well as all proceeds (including insurance proceeds) of the foregoing. The security interest granted under this provision constitutes a purchase money security interest under the Missouri Uniform Commercial Code.

    Inspection and Rejection of Nonconforming Goods

    Customer shall inspect the Goods within five days of receipt ("Inspection Period"). Customer will be deemed to have accepted the Goods unless it notifies SES in writing of any Nonconforming Goods during the Inspection Period and furnishes such written evidence or other documentation as reasonably required by SES. "Nonconforming Goods" means only the following: (i) the product shipped is different than identified in Customer's purchase order; or (ii) the product's label or packaging incorrectly identifies its contents. If Customer timely notifies SES of any Nonconforming Goods, SES shall, in its sole discretion, (i) replace such Nonconforming Goods with conforming Goods, or (ii) credit or refund the purchase price for such Nonconforming Goods. Customer shall ship, at its expense and risk of loss, the Nonconforming Goods to SES's facility. If SES exercises its option to replace Nonconforming Goods, SES shall, after receiving Customer's shipment of Nonconforming Goods, ship to Customer, at Customer's expense and risk of loss, the replaced Goods to the Delivery Point. Customer acknowledges and agrees that the foregoing remedies are Customer's exclusive remedies for the delivery of Nonconforming Goods. Except as expressly provided herein, all sales of Goods to Customer are made on a one-way basis and Customer has no right to return Goods purchased under these Terms.

    Price and Terms of Payment

    Customer shall purchase the Goods from SES at the price (the "Price") set forth in SES's current price list in force as of the date of Customer's purchase order. All Prices are exclusive of all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any governmental authority on any amounts payable by Customer. Customer shall be responsible for all such charges, costs and taxes; provided, that, Customer shall not be responsible for any taxes imposed on, or with respect to, SES's income, revenues, gross receipts, personal or real property, or other assets. If Customer is tax exempt, Customer shall provide its exemption number and certificate to SES. Unless SES advises Customer that it is subject to different payment terms, Customer shall pay all invoiced amounts due to SES within 30 days from the date of SES's invoice. Customer shall make all payments hereunder in US dollars by wire transfer, cash, certified check or money order unless prior arrangements have been made with SES’s credit department. SES may accept Visa, Mastercard, Discover and American Express orders but may apply a surcharge to such orders. If an open account is desired, Customer shall submit a Credit Application to SES. Customer shall pay interest on all late payments at the lesser of the rate of 1.5% per month or the highest rate permissible under applicable law, calculated daily and compounded monthly. Customer shall reimburse SES for all costs incurred in collecting any late payments, including, without limitation, attorneys' fees. In addition to all other remedies available under these Terms or at law (which SES does not waive by the exercise of any rights hereunder), SES shall be entitled to suspend the delivery of any Goods if Customer fails to pay any amounts when due hereunder and such failure continues for 60 days following written notice thereof. Customers whose accounts are not paid within terms set forth above are subject to having the account placed in the hands of an outside agent for collection. All returned checks will be charged $25.00 per check, per return.

    Limited Warranties

    All Goods distributed by SES are warranted against defects in materials and workmanship only to the extent the individual manufacturers of the Goods warrant such Goods. SES MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE GOODS, INCLUDING ANY (i) WARRANTY OF MERCHANTABILITY; (ii) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (iii) WARRANTY OF TITLE; OR (iv) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

    Returns and Repairs

    SES will honor and pass on to Customer all individual manufacturer return and repair policies in effect. If in effect, Customer shall contact SES to receive a Return Merchandise Authorization (“RMA”) number before returning Goods. Goods will not be accepted for return without an RMA number. Returns must be received by SES within 30 days of purchase. Customer shall ship Goods to SES prepaid, in the original carton along with invoice number and date of purchase. Customer shall write the RMA number on the outside of the shipping carton. A restocking charge of 15% or more (reflecting manufacturer’s policy) may apply to returns. In addition, the Goods should not have been previously installed; if they were, the Goods may not be returned. Seller will only accept Goods returned more than 30 days after purchase if such return is approved by the applicable manufacturer. For repairs, Customer is responsible for shipping and insurance charges (including freight to and from SES) and all repair charges ($25 for CCTV monitors and $15 for any other product, plus any manufacturer repair charges).

    Limitation of Liability

    IN NO EVENT SHALL SES BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT OR LOSS OF DATA OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL SES'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS PAID TO SES FOR THE APPLICABLE GOODS SOLD.

    Force Majeure

    SES shall not be liable or responsible to Customer, nor be deemed to have defaulted or breached these Terms, for any failure or delay in fulfilling or performing any term of these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of SES including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

    Governing Law

    All matters arising out of or relating to these Terms or the sale of the Goods shall be in all respects governed, construed, applied and enforced in accordance with the laws of the State of Missouri, without reference to any choice of law doctrine (whether of the State of Missouri or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Missouri.

    Submission to Jurisdiction

    Any legal suit, action, or proceeding arising out of or relating to these Terms or the sale of the Goods shall be instituted in the federal courts of the United States of America located in St. Louis, Missouri, unless no federal subject matter jurisdiction exists, in which case any legal suit, action, or proceeding arising out of or relating to these Terms or the sale of the Goods shall be instituted in the courts of the State of Missouri located in St. Louis County, Missouri, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding and hereby waives any objections that such venue is not convenient or proper. Customer hereby irrevocably waives any and all rights to trial by jury with respect to any legal proceeding arising out of or relating to these Terms or the sale of the Goods.

  • Price and Terms of Payment

    Customer shall purchase the Goods from SES at the price (the "Price") set forth in SES's current price list in force as of the date of Customer's purchase order. All Prices are exclusive of all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any governmental authority on any amounts payable by Customer. Customer shall be responsible for all such charges, costs and taxes; provided, that, Customer shall not be responsible for any taxes imposed on, or with respect to, SES's income, revenues, gross receipts, personal or real property, or other assets. If Customer is tax exempt, Customer shall provide its exemption number and certificate to SES.

    Unless SES advises Customer that it is subject to different payment terms, Customer shall pay all invoiced amounts due to SES within 30 days from the date of SES's invoice. Customer shall make all payments hereunder in US dollars by wire transfer, cash, certified check or money order unless prior arrangements have been made with SES’s credit department. SES may accept Visa, Mastercard, Discover and American Express orders but may apply a surcharge to such orders. If an open account is desired, Customer shall submit a Credit Application to SES.

    Customer shall pay interest on all late payments at the lesser of the rate of 1.5% per month or the highest rate permissible under applicable law, calculated daily and compounded monthly. Customer shall reimburse SES for all costs incurred in collecting any late payments, including, without limitation, attorneys' fees. In addition to all other remedies available under these Terms or at law (which SES does not waive by the exercise of any rights hereunder), SES shall be entitled to suspend the delivery of any Goods if Customer fails to pay any amounts when due hereunder and such failure continues for 60 days following written notice thereof. Customers whose accounts are not paid within terms set forth above are subject to having the account placed in the hands of an outside agent for collection. All returned checks will be charged $25.00 per check, per return.

  • Limited Warranties

    All Goods distributed by SES are warranted against defects in materials and workmanship only to the extent the individual manufacturers of the Goods warrant such Goods. SES MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE GOODS, INCLUDING ANY (i) WARRANTY OF MERCHANTABILITY; (ii) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (iii) WARRANTY OF TITLE; OR (iv) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

  • Returns and Repairs

    SES will honor and pass on to Customer all individual manufacturer return and repair policies in effect. If in effect, Customer shall contact SES to receive a Return Merchandise Authorization (“RMA”) number before returning Goods. Goods will not be accepted for return without an RMA number. Returns must be received by SES within 30 days of purchase. Customer shall ship Goods to SES prepaid, in the original carton along with invoice number and date of purchase. Customer shall write the RMA number on the outside of the shipping carton. A restocking charge of 15% or more (reflecting manufacturer’s policy) may apply to returns. In addition, the Goods should not have been previously installed; if they were, the Goods may not be returned. Seller will only accept Goods returned more than 30 days after purchase if such return is approved by the applicable manufacturer.

    For repairs, Customer is responsible for shipping and insurance charges (including freight to and from SES) and all repair charges ($25 for CCTV monitors and $15 for any other product, plus any manufacturer repair charges).

  • Limitation of Liability

    IN NO EVENT SHALL SES BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT OR LOSS OF DATA OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL SES'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS PAID TO SES FOR THE APPLICABLE GOODS SOLD.

  • Privacy Policy
    SESOnline.com Privacy Policy

    This Privacy Policy is effective on February 1, 2018.

    General

    This Privacy Policy describes the practices that Security Equipment Supply, Inc. (“SES” or “we”) follows with respect to the collection, use and disclosure of information collected through SESOnline.com (the “Website”). This Privacy Policy applies only to information we collect from this Website, and does not apply to any other website or business activity of SES. By using our Website, you consent to the collection, use and disclosure of this information by us.

    We reserve the right to revise this policy at any time. When we do, we will give you notice of the revised Privacy Policy by posting the revised Privacy Policy on the Website and by revising the “effective date” at the top of this Privacy Policy. You are responsible for regularly reviewing the current privacy policy.

    Information Collected Via the Website

    We collect “personally identifiable information” and “usage information”.

    “Personally identifiable information” is information that tells us who you are, such as your name, physical address, and e-mail address. “Usage information” is information automatically collected by our web server (which may be hosted by a third-party) that your web browser makes available whenever you visit or use our Website, such as your computer’s IP address or browser type.

    • Personally identifiable information

    We may collect personally identifiable information when you create an account with the Website, edit your account information, apply for employment or credit, or if you voluntarily choose to provide it to us. For example, we may collect your first and last name, mailing address, e-mail address, phone number, social security number and bank account information (and may also collect similar information about other individuals at your company if you are applying for credit).

    You can choose not to provide personally identifiable information to us. However, if you do not provide such information, you will not be able to submit an application for employment or credit, and will not be able to create an account on the Website, so your ability to use the Website will be limited to those web pages available to unregistered users of the Website.

    • Usage information

    This Website may also use certain technologies and services (some of which are provided by third parties, as further described below) to collect “usage information” when you view and/or interact with our Website or its pages, features and/or functionality. For example, we may collect your IP address, geographic location, browser type, operating system version, information regarding your purchasing habits, and information regarding your online browsing and searching activities (e.g., information about the websites that you visit before or after visiting our Website and the terms that you search via our Website).

    We use this technology and the information collected to recognize users when they visit the Website, customize and enhance their experience, serve advertisements and for other purposes described in this policy.

    For example, we may use cookies. A cookie is a small text file that a website’s server places on a user's computer, mobile phone or other device. The cookie transmits information back to the server about the browsing activities of the computer user on the Website. This includes information such as pages and content viewed, the website the user visited immediately before visiting our Website, the time and duration of visits, whether a computer user clicked on an advertisement, a user’s purchasing activity and other information that may help us understand traffic patterns and use of the Website. Cookies also can be used to recognize users when they visit the Website and maintain data related to a particular individual and his/her use of the Website (e.g., passwords) and to link an individual to a shopping cart. In some contexts, such as where a number of separate websites participate in a network, cookies can be used to track a computer user across different sites.

    Cookies are used as a standard practice by many sites. As important as cookies are to our Website, we understand that this might make you uncomfortable. If you would prefer not to accept cookies from our Website or any other website, you may be able to modify the settings on your web browser to reject cookies or alert you when cookies are being sent. You may refer to your browser's online help feature or user manual for instructions on how to do this. If you refuse to accept cookies, it is possible that some portions of the Website may not function as intended.

    In addition to cookies, we may also use web beacons to obtain information regarding your browsing activities on the Website. A web beacon is a graphic image on a web page that allows us to determine whether a user has visited that web page.

    If you have an account with our Website, we may associate the usage information that we collect with your personally identifiable information.

    Third Party Service Providers

    In some instances, personally identifiable information and usage information may be collected via a third party service provider. For example, third parties may provide the web pages/platform through which users submit payments or submit applications for credit or employment. We also use third parties to collect usage information.

    Those third party service providers may provide us with the information that is collected via their service or web page/platform. Such information will be subject to our privacy policy but may also be subject to the third party’s own privacy policies.

    For example, we may use Google Analytics and Google Tag Manager. For more information on collection and processing of data through Google Analytics and Google Tag Manager, please see https://www.google.com/policies/privacy/partners and https://www.google.com/analytics/tag-manager/use-policy.

    We also use the Magento e-commerce platform. For more information about Magento’s use and disclosure of information, please see https://magento.com/legal/terms/cloud-services-agreement.

    We also use Visual Visitor to obtain information about our website visitors. For more information, please see its Terms of Use and Privacy Policy at https://www.visualvisitor.com/legal/terms-of-service/ and https://www.visualvisitor.com/legal/privacy-policy/.

    Disclosure and Use of Information Collected via the Website

    We use personally identifiable information for the purpose for which it is provided and for the other purposes described in this Privacy Policy. For example, we may use personally identifiable information to:

    • fill, confirm and ship your order and notify you of your order status;
    • communicate with you for marketing and promotional purposes;
    • respond to e-mails;
    • provide customer support;
    • establish your online account;
    • consider your employment application;
    • conduct a credit check;
    • identify potential business prospects; and
    • serve advertisements that are tailored to you.

    We may provide your personally identifiable information to third parties who:

    • will deliver your order and/or provide billing and/or payment processing services;
    • handle employment and/or credit applications on our behalf;
    • handle marketing on our behalf; and/or
    • provide other services to us or on our behalf.

    We may also disclose personally identifiable information to affiliated companies.

    We may use usage information to help us

    • run and maintain our Website;
    • customize and enhance the visitor’s experience;
    • evaluate and improve our Website design;
    • study traffic patterns;
    • generally learn about the usage of the Website; and
    • for sales, marketing and advertising purposes.

    We may disclose this information to third parties who provide services to us or on our behalf, such as advertisers.

    We may also use and disclose personally identifiable information and usage information when we have reason to believe that using and/or disclosing this information is necessary to investigate, identify, contact, or take action against someone who may have engaged in illegal activities or breached our Terms of Use or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our Website, or anyone else who could be harmed by such activities. We may also disclose personally identifiable information and usage information when we reasonably believe that the law requires it.

    We might sell or buy subsidiaries, or business units. In such transactions, personally identifiable information and usage information are generally transferred business assets. Also, in the event that our assets are sold, personally identifiable information and usage information may be one of the transferred assets.

    “Do not track” signals

    We do not currently respond to “do not track” signals and thus do not treat website visitors with a “do not track” setting any differently from other website visitors.

    Privacy of Children

    The Website is a general audience website. We do not intentionally collect personally identifiable information from users of this Website who are under the age of thirteen. If we become aware that a user of our Website is under the age of 13 and has submitted personally identifiable information to us via the Website, we will remove that child’s personal information from our files.

    Updating Your Information

    If you are a customer or prospective customer and would like to review and/or request changes to any of your personally identifiable information collected through the Website, you may contact your account or sales representative. You may also be able to review and/or change certain information available in your user account, though some changes are subject to our review.

    If you have applied for employment and would like to review and/or request changes to any of your personally identifiable information, please contact us at resumes@sesonline.com.

    Security

    Information transmitted on the Internet and/or stored on systems attached to the Internet is not 100% secure. As a result, we do not ensure, warrant or guarantee the security or integrity of such information. We will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.

    You help to maintain the security of your personally identifiable information stored in our systems by keeping your username and password confidential and protecting against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

    Links to Other Websites

    While you are using this Website, you may be linked or directed to other third party sites outside of the Website that are beyond our control. Each of these third party sites may have a privacy policy different from ours. For example, you might click on a link or banner ad that will take you off the Website. These links and banners may take you to sites of advertisers, sponsors and co-branding partners. Please review the privacy policies of these sites. We are not responsible for any actions or policies of such third parties.

    Contact Information

    Please send any questions regarding our privacy policy to content@sesonline.com.