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Six Services That Can Boost Security Dealer RMR

Six Services That Can Boost Security Dealer RMR

Readers know that the security business is all about recurring monthly revenue (RMR). So why not consider boosting RMR by adding new services?
Alarm Company Buyers Rethink Holdbacks Amid COVID

Alarm Company Buyers Rethink Holdbacks Amid COVID

When COVID was declared a national emergency in March 2020, the buying and selling of alarm companies seemed to come to a halt. But within several months, deals began to happen again. How have they been impacted?
Research Finds High DIY Customer Satisfaction - So What Are You Doing About It?

Research Finds High DIY Customer Satisfaction - So What Are You Doing About It?

Recent research from J.D. Power found that people who buy do-it-yourself (DIY) security systems are more satisfied with them in comparison with people who bought dealer-installed systems. Here are some opportunities that can generate revenue from DIY customers...
Upgrading Customers to Interactive Services: Some Ideas That Work

Upgrading Customers to Interactive Services: Some Ideas That Work

Interactive services – the ability to control and receive alerts from a security system via smartphone – have brought big changes to the security industry. Once viewed as an important but unexciting expense, security systems now have considerably more sizzle – and for alarm dealers, interactivity can boost recurring monthly revenue (RMR).