The number of broadband households with three or more smart home devices hit 23% last year, up from 14% in 2018, the researchers said. It’s a reminder to security dealers to be sure to continue to promote the smart home to customers that have smart home capabilities, as it’s quite common for people to add smart devices to their systems over time.
More than a third (36%) of U.S. broadband households that returned a smart home device did so because of set-up, installation and usage difficulties, according to research from Parks Associates. Researchers asked specifically about devices returned during the previous 12 months....
Despite what late show host Stephen Colbert thinks, a large number of consumers are interested in in-home delivery – and that could mean new opportunities for security dealers...